1. Inability to Visit Frequently
Families may find it challenging to frequently visit the old age home, which they would find it hard to keep up with the activities, schedule, and development of their loved ones.
2. Manual Transfer of Information
Transfer of information regarding activities, food, schedules, and service plans via phone calls or manual communication would be time-consuming for the staff and families.
3. Unable to Track Development
Since there is no digital platform available, it becomes tough for family members to track any progress made by their loved ones on a daily and monthly basis.
4. Schedule and Event Management
An easy scheduling system is needed for families so that they can keep themselves updated about any events that take place during the day.
5. Request for Extra Services
Extra or special services may be required by families from time to time. For which a digital platform would come in handy.