On-Demand Service Provider Application

On-Demand Service Provider Application is an electronic marketplace that acts as a medium between customers and professionals in various fields such as beauty services, domestic services, home services, and artisan services.

The software allows the user to easily find service providers near their location, compare the available service providers, book the service at the time they prefer, and pay for the service through the app in a secure way. Service providers can create their profile, arrange their availability, book services, update the status of the booking, and get notified of service requests. Administrative verification of the service providers will help customers to trust the provider before making a request.

• Connect the customers to verified local service professionals.
• Help to make the discovery and booking of nearby services easy.
• Allow the service providers to manage their profiles and service requests digitally.
• Enable location-based service discovery with the help of Google Maps.
• Offer online payments for the booked services.
• Provide updates to the users and service providers via push notifications.

1. Locating Competent Local Service Providers

Finding experienced and reliable professionals to assist with any home, beauty, maintenance services, etc., can be a challenge for consumers. Moreover, searching through multiple resources is not always informative enough to make a choice.

2. Manual Service Booking

The traditional phone-based or offline service booking was a hassle for both consumers and service providers. A digital service booking workflow was needed to speed up this process.

3. Verification of Service Providers

Any online marketplace requires a proper verification process for the service providers. Otherwise, customers may have doubts about the competence of the service provider.

4. Locating Professionals Based on Location

Customers usually want to work only with professionals available for service in their area. Locating nearby plumbers, electricians, cleaners, technicians, beauticians, and others was a necessity.

5. Payment Processing

Consumers need a simple way of paying for the services that will allow them not to use cash. The system required a secure way of processing payments and pre-authorized payments.

6. Notification System

The service requests may change frequently as providers accept bookings or finish service. A timely notification system was needed to keep the customers informed about changes.

Service Provider Marketplace

Connect customers with professionals across beauty, domestic, maintenance, technical, and artisan service categories.

Provider Registration & Profiles

Service professionals can register, create profiles, and provide information about their services and availability.

Provider Verification

Admin staff can review and verify service providers before approving them for customer bookings.

Location-Based Search

Customers can search for nearby service providers based on their address and service requirements.

Google Places Search

Address suggestions powered by Google Places make it easier for users to enter and select their service location.

Google Map View

Customers can view nearby service providers on an interactive map to identify professionals available in their area.

Service Request Management

Customers can create service requests, while providers can accept requests and manage the progress of booked services.

Booking Status Management

Service providers can update the status of service requests, allowing customers to stay informed about the progress of their bookings.

Online Payment

Customers can pay for requested services through the mobile application using a secure Paygate payment gateway and pre-authorized transactions.

Push Notifications

Push notifications alert users about new requests, booking updates, status changes, and other important activities.

Ratings & Reviews

After a service is completed, customers can rate their experience with the service provider, helping maintain service quality and customer trust.

Order Monitoring

Customers can track the progress of their service requests, while providers can monitor and manage their assigned bookings.