Order Management Platform Mobile App

This is an order management platform is built for appraisers, brokers/agents, inspectors, brokers and other settlement service providers. It dramatically improves efficiency by eliminating logging into multiple ordering platforms, automatically updating clients, maintaining your schedule, maintaining and updating licenses/insurance, and managing accounting.

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Industry

Real Estate

Services

Dedicated Development Team

Product Development

Country

United States (USA)

Project Overview

Order Management Platform Mobile App is the name of the iOS app designed to facilitate order management for appraisers, brokers, agents, inspectors, and any other real estate settlement service providers.

The problem the platform seeks to address is the need of service providers to be able to access several ordering systems, coordinate their schedules, communicate with customers, and also manage licenses, insurance, and account information separately, which results in unnecessary paperwork and difficulty in keeping an overview of the assignments for each day.

In addition to making it possible to complete all these operations within one single platform, the mobile application will help to manage orders, schedule, communicate with customers, have access to professional profiles, and get automatic reminders.

Project Objectives

Centralization of Order Management for Real Estate Service Providers.
Reduce the necessity of working in various ordering systems.
Provide easy communication between the customer and the service provider.
Improve scheduling and availability management.
Remind about future orders automatically.
Facilitate schedule management of service providers using an inbuilt calendar.
Provide a chance to create a professional profile.
Improve order analysis through analytics.
Provide convenient license and insurance management.

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Business Challenges

1. Order Management in Multiple Systems

Order management in the process of work involves using multiple platforms for order management. The process of moving between various systems and the process of checking and managing orders takes much time and makes operations less controllable.

2. Problem of Communication

The problem associated with order management communication on different platforms is that some information can get lost and that there won’t be any centralized system of communication.

3. Complicated Scheduling and Assignment Management

In order to manage an assignment properly, one should know when he is available. Otherwise, assignment management becomes difficult and leads to increased communication.

4. Missed Deadlines and Information

Since there are several assignments being performed at the same time, there might be a problem with missing deadlines and order information updates. Automatic notifications regarding the deadline were needed.

5. Up-to-date Professional Information

Professional information like insurance and licenses of real estate service providers should be updated.

Our Solutions

In an attempt to solve these problems, we came up with the idea to develop a Centralized Order Management Platform Mobile App that will include the following features within the mobile application: order management, communication, scheduling, reminders, analytics, and professional information.

The product provides real estate professionals an opportunity to effectively manage orders and communicate with customers. The product helps users reduce time spent on switching between different ordering applications by combining all activities within one platform.

Centralized Order Management

The platform includes order activities within one centralized application where appraisers, inspectors, brokers, and other service providers can manage orders without necessity to log into different ordering applications.

Smarter Scheduling & Availability

Availability and Calendar features help service providers to manage their schedules and, at the same time, provide clients with the ability to find available inspection contacts while scheduling orders.

Automated Reminders & Communication

Order reminders keep professionals up-to-date with their upcoming orders, while centralized communication allows organizing order-related conversations.

Professional Profile Management

The platform gives service providers an opportunity to create professional profiles and keep important business information so that customers can have access to professional information when assigning orders.

Key Benefits

Centralized order management system for real estate orders.
Decrease dependence on several order management systems.
Make it easier to communicate with clients and service providers.
Simplify order assignment and availability management.
Avoid losing out on important order information.
Manage daily schedule with an embedded calendar system.
Professional profiles of service providers.
Enhance visibility of order activities with analytics.
Simplify license and insurance management for professionals.
Increase productivity of real estate settlement service providers.

Key Features

Order Management

Manage orders for real estate services from a centralized mobile platform, eliminating the necessity of managing multiple ordering systems.

Order Analytics

Look at the analytics related to orders to get a better understanding of assignments, activity, and order performance.

Automatic Order Reminders

Get reminders about orders and assignments to keep professionals organized and avoid missing any assignments.

Centralized Communication

Store order-related communication in one place in order to be able to communicate with clients more effectively and make changes to the assignments.

Availability Management

Show the availability of the service provider to help the client find the right person for the inspection and scheduling of the assignment.

Professional Profile

Build a professional profile including necessary information about the service provider and his/her professional background.

Integrated Calendar

Manage appointments and assignments using a calendar.

License & Insurance Management

Store necessary professional information such as license and insurance data in the centralized platform.

Accounting Management

Help to manage accounting-related activities connected with the orders of professionals.

Mobile Accessibility

Allow professionals to access orders, calendars, communication, and professional information via an iOS mobile app.

Technology

Platform	iOS
Programming Language	Objective-C
Database	SQLite
Development Tool	Xcode
Application Type	Mobile Application
Architecture	SQLite-based Mobile Architecture
Device Support	iOS Devices

Business Results

35%

Improved Order Management Efficiency

Centralizing order-related activities reduced the time professionals spent switching between different ordering platforms and managing assignments separately.

30%

Better Scheduling Efficiency

The built-in calendar and availability functionality made it easier to organize assignments, manage schedules, and identify suitable inspection contacts.

25%

Faster Order Communication

Centralized communication and automatic updates helped service providers access important order information and stay connected with clients more efficiently.

30%

Improved Order Visibility

Order analytics and centralized assignment information provided professionals with better visibility into their daily activities and overall order workload.

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Frequently Asked Questions

Order Management Platform Mobile App is an iOS mobile app that allows appraisers, brokers, agents, inspectors, and other professionals working in the real estate settlement services industry to manage orders, schedules, communication, and professional information via one platform.

The application is aimed at appraisers, brokers, agents, inspectors, and any other professionals who provide real estate settlement services.

Yes. The platform allows managing orders without the need to log in to different ordering platforms.

Yes. Scheduling capabilities allow organizing schedules via a built-in calendar.

Yes. Reminders are provided automatically to keep users informed about future orders and assignments.

Yes. Inspection contact availability can be seen on the platform.

Yes. It is possible to create a professional profile, which contains all necessary information about the professional background.