Project Overview
The Vacation Booking Website is an online booking system that integrates multiple hoteliers into a single marketplace for the purpose of booking their services for travellers on one online platform. The website was built using Joomla, PHP, and MySQL. It allows hotel owners to create accounts on the website, choose subscription plans, manage rooms, accept bookings, and get payouts.
Travellers can benefit from the platform because it allows them to browse through available hotels and rooms, see the detailed property information, pay via online payment systems, handle reservations, add favorite hotels, and check their booking history.
Project Objectives
- Creation of a centralized multi-vendor hotel booking portal.
- Ability to allow hotel owners to manage their own hotels and rooms independently.
- Offering travellers an easy and safe way to book accommodations.
- Subscription plans for hotel owners.
- Platform fees calculated at 7% automatically.
- Safe and quick processing of subscription payments and bookings.
- Payouts to hotel owners automatically upon approval of booking.
- Booking and transaction report generation.
- Travel activities other than accommodation booking as well.
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Business Challenges
1. Complex Multi-Vendor Hotel Management
It was important that the system was capable of operating simultaneously with multiple hotel owners, providing them with the ability to manage their hotels’ rooms and booking process individually. There was a need to introduce a multi-vendor system that would work effectively in the marketplace.
2. Subscription-Based Vendor Model
It was necessary that hotel owners could choose from various subscription plans before being able to use the hotel management system. It was essential to have a flexible subscription model with features depending on the chosen subscription.
3. Commission and Payment Calculation Automation
In order to implement the business model properly, it was necessary for the platform to calculate a 7% commission from each hotel booking automatically. Otherwise, there would be a necessity for manual calculations, which would cause extra work.
4. Automatic Transferring of Money to Hotel Owner's Account
It was important that the money received by the hotel was transferred to the hotel owner’s account after the approval of the booking.
5. Safe Traveller Booking Process
Travellers had to experience an easy process of choosing hotels and rooms to make a booking and pay for it.
Our Solutions
To address the challenges of multi-vendor hotel management, subscription processing, commission management, and online booking, we developed a customized Joomla-based vacation booking platform. The solution combined established Joomla extensions with custom development to create a centralized marketplace for hotel owners and travellers.
Multi-Vendor Hotel Management
Hotel owners can register, select subscription plans, add rooms, manage listings, track orders, and monitor bookings from a centralized platform.
Subscription & Payment Management
Akeeba Subscriptions enables Basic, Premium, and Elite plans, with integrated payment functionality for subscription processing and vendor access.
Commission, Payout & Transaction Management
A custom payment workflow automatically calculates the 7% platform commission, processes hotel owner payouts, tracks bookings and transactions, and provides reporting. Fraud detection and admin notifications help identify suspicious transactions and manage customer disputes.
Key Benefits
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Multi-vendor hotel management from a centralized system
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Automated process for hotel owner registration and subscription management
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Room listings and room management
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Automatic calculation of 7% commission
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Online booking and payment
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Hotel owner automatic payout process
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Transaction and booking tracking through a centralized system
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Travellers’ booking history and invoice management
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Favorite hotel and rooms management
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Booking events and activities
Key Features
Multi-Vendor Hotel Management
Enable multiple hotel owners to register on the platform, select subscription plans, manage their properties, add rooms, and handle bookings independently.
Hotel Subscription Plans
Provide hotel owners with Basic, Premium, and Elite subscription options, with access to platform functionality based on their selected plan.
Hotel Owner Registration
Capture hotel owner information, business details, room information, and payment-related details during registration.
Room Management
Allow hotel owners to add and manage rooms with room names, images, descriptions, pricing, and booking options.
Room Listing & Order Management
Provide vendors with a dedicated interface to view, edit, and delete room listings and manage incoming bookings and orders.
Traveller Authentication
Provide secure login, registration, and password recovery functionality for travellers.
Hotel & Room Search
Allow travellers to search available accommodations by location or category and browse available room listings.
Room Details
Display detailed room information including images, descriptions, pricing, and booking options to help travellers make informed booking decisions.
Online Booking & Payment
Enable travellers to select rooms, create bookings, and complete transactions using integrated payment functionality.
Booking History
Allow travellers to view previous and current reservations and access downloadable invoices.
Favourites
Enable travellers to save preferred rooms or properties for convenient access during future visits.
Events & Activities
Support booking of events, activities, and additional travel services through the platform.
Custom Commission Management
Automatically calculate and deduct the 7% platform commission from successful hotel bookings before processing vendor payouts.
Automated Vendor Payouts
Process applicable hotel owner payments automatically after booking approval.
Transaction Tracking
Maintain records of booking amounts, platform commissions, vendor payouts, and transaction history.
Fraud & Dispute Management
Provide administrative monitoring for suspicious transactions and customer complaints, with tools to investigate and resolve disputes.
Reporting & Analytics
Allow hotel owners to monitor booking performance, revenue, commission deductions, and net payouts through available reporting dashboards.
Technology
| Frontend | HTML, CSS, JavaScript |
| Backend | PHP |
| Database | MySQL |
| Platform | Joomla Multi-Vendor |
| E-Commerce | HikaShop |
| Subscription Management | Akeeba Subscriptions |
| Payment Integration | Custom Payment Processing |
| Development Tools | Visual Studio Code |
| Architecture | Multi-Vendor Marketplace Architecture |
Business Results
35%
Improved Booking Efficiency
The centralized booking workflow simplified hotel discovery, room selection, reservation processing, and payment activities for travellers and vendors.
40%
Reduced Manual Commission Management
Automated calculation and deduction of the 7% platform commission reduced the manual effort involved in processing vendor transactions.
30%
Improved Vendor Management Efficiency
Self-service hotel registration, subscription selection, room management, order tracking, and reporting streamlined day-to-day vendor operations.
25%
Improved Transaction Visibility
Centralized transaction tracking provided better visibility into booking revenue, commissions, vendor payouts, and financial activity.
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Frequently Asked Questions
It is a multi-vendor platform for travel and accommodation booking where customers can find and make bookings at various hotels owned by different hotel owners.
The platform is designed for hotel owners, accommodation providers, travelers, and platform administrators.
Yes. The platform works on the multi-vendor concept, and multiple hotel owners can register on the platform and subscribe to various packages and listings.
Yes. There are various subscription plans like Basic, Premium, and Elite on which hotel owners can subscribe.
The platform automatically deducts a 7% commission on the hotel bookings made through the platform.
Yes. Hotel owners can add, edit, and delete rooms along with other information.
Yes. Travelers can see their booking history and reservation details, including invoices.
Yes. Along with accommodation bookings, the platform also facilitates booking of events and activities.
