Customer Engagement Platform

Customer Engagement Platform is specifically designed for energy industry. It's personalized, game-based engagement and education tools inspire behavior change and reward consumers for saving. User upload their energy bills and based on that it displays their behavior and give energy saving tips, once user complete the tip then reward is granted.

Industry
Others

Overview

Customer Engagement Platform is specifically designed for energy industry. It's personalized, game-based engagement and education tools inspire behavior change and reward consumers for saving. User upload their energy bills and based on that it displays their behavior and give energy saving tips, once user complete the tip then reward is granted.

architecture

Architecture SQL Server

platform

Platform ASP.NET Web Forms (.NET 4.5.1)

language

Language ASP.NET/C#.NET

tools

Tools Microsoft Visual Studio

Functionality

  • Energy Usage Dashboard
  • Interactive survey module
  • Home profile creation
  • Customer engagement via messages
  • Energy saving tip module
  • Reward program
Functionality

Key Features

Key Features
1

Capture their attention with targeted messaging : Engage with every prospect that comes to your website. Set up automated triggers for various conditions to start a discussion with visitors at just the correct time.

2

Integrate with third-party applications : synchronize prospect information from both applications This strong two-way sync guarantees that your data is always conveniently available.

3

Prospects should be engaged and routed with complete context : Analyze the sites each prospect has viewed and what they've said in earlier discussions with your agents to get a sense of their areas of interest.

Web Snapshots

Web Snapshots-0
Web Snapshots-1

Do you want to build smart app?

Send us your requirements on info@manektech.com or call +91 851 142 8441

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