Doctor On-demand App Development - Best Healthcare App

Our Dubai client is a top healthcare provider and is searching for a mobile app development company and approached us for creating a simple and efficient doctor appointment booking solution. They wanted an on-demand doctor app that would allow the patients to get a confirmed appointment or consultation from any place with the best doctor appropriate for their case.

Challenge:

Since some time, our client has been facing issues in doctor appointment apps like managing a huge user base and keeping the database up-to-date with changing user needs. Patients usually struggle with a lack of transparency in doctor availability and scheduling, which leads to frustration and reduced satisfaction. For our team, researching the user base like senior citizens, and individuals and scheduling bookings to priority patients was a challenge for us.

Patients are usually the ones who have to deal with the problem of not knowing which doctor is available for consultation or appointments, which results in dissatisfaction. For our dedicated developer, researching the user base like senior citizens, and individuals and scheduling bookings to priority patients was a challenge for us.

Solution:

Patients can only navigate when the doctor appointment booking app has clear designs so we first started with the UI UX. Our team checked various templates and designs to organize booking features at one place to make things easily available to users.

Another issue was the huge user base, for this we developed and worked on smart database management to maintain patient records and their schedules properly. During research, we found daily people of various age groups book appointments but it's important to give priority to senior citizens and patients with serious conditions, hence we wrote a custom algorithm according to specific user group categories.

Key features:

Below are some of the useful solutions that we came up with.

1. Easy Register and Login: Allows users to register and log in via email or contact number.
2. Search by Geolocation: Allows users to find the nearby best doctors according to location.
3. Video Conferencing Option: Allows patients to video call if they can't visit the hospital or clinic.
4. Real-Time Booking: Allows users to view doctors’ schedules and book appointments instantly.
5. Search by Specialty: Allows filtering doctors by specialty, location, or rating.
6. In-App Notifications: It sends automatic reminders for upcoming appointments and follow-ups. So that no patient misses their health checkup.
7. Multi-Language Support: Support for multiple languages to fulfill diverse areas of Dubai.
8. Telemedicine Integration: Provides virtual consultation options for remote patients.
9. Admin Dashboard: Allows clinic staff to manage schedules, cancellations, and patient inquiries.
10. Priority-Based Booking System: It allows the booking of patients who need urgent consultation or access to a doctor.
11. Relevant Doctor Suggestion: This feature makes the patient's task easier by suggesting the expert doctor according to the medical condition.

Results of Doctor Appointment Booking System

After the above features were implemented, our clients found a satisfied user experience in the doctor appointment booking system. Because these amazing features helped the patient to avoid long waiting queues and schedule the booking 40% faster.

1. Hospital and clinic staff can now manage the admin tasks in a more organized way.
2. Patients can now easily manage and track their health conditions, prescriptions, doctor’s contact, and other details in one place.
3. The doctor on-demand app users increased up to 70% and extended up to clinics and nearby services.

Technologies and Tools:

• Frontend: Flutter
• Backend: Node.js with Express.js
• Database: MongoDB
• Cloud Hosting: AWS
• Third-Party Integrations: Twilio, PayPal