Project Overview
The Schlage Online-Offline Product Viewer is a program that you can use on your computer. It is made for people who sell things, like retailers and distributors who need to be able to see information about products all the time.
You can use this program to look at lists of products, see all the details about each one, watch videos of the products, and find the information you need quickly. You can do all of this whether you are connected to the internet or not.
The program gets all the information about products from a website and saves it on your computer. This means that people who sell things can keep working even if they are not connected to the internet. When you get connected to the internet again, the program will automatically update the information about products. Send any requests for help to the main system. This way everything stays up to date.
Project Objectives
- Provide uninterrupted access to product catalogs online and offline.
- Make it easy to search and explore products.
- Deliver engaging product presentations with images and videos.
- Keep local product data automatically synchronized with the central database.
- Enhance the showroom and in-store customer experience.
- Allow support requests to be submitted even without an internet connection.
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Business Challenges
1. Internet Problems in Showrooms
Many stores and showrooms have internet that does not work well. This makes it hard for the people who work there to get information about products when they are talking to customers. The internet in showrooms is just not reliable.
2. Showing Products to Customers
Using papers and brochures to show products is not very good. Customers want to see more and have an experience. Businesses need a way to show products with lots of information and pictures. The old way of showing products is just not enough.
3. Getting Product Information Without Internet
Salespeople often go to see customers in places where they cannot get online. They need to be able to get all the information about products anywhere they go, without internet. Salespeople need product information when they are with customers.
4. Waiting for Help
When customers have problems and the salesperson is not online, they cannot send a message for help away. This means the customer has to wait to get help, and it takes longer to follow up. Customer problems are not fixed as fast as they should be.
5. Keeping Product Information Current
It takes a lot of time to keep all the information about products up to date when you have to do it. Sometimes the people in the store are showing customers information because it is hard to keep everything current. Product information in stores is often not current.
Our Solutions
To deal with these problems, we created a program that works well on all devices, whether you are connected to the internet or not. This program puts all these things together: it stores information on your device, updates itself automatically, shows products with pictures and videos, and helps with any issues you have, all in one program. The program is easy to use. It does all these things: data storage, automatic synchronization, multimedia product presentations, and support management.
Always Available Product Catalog
The application automatically downloads product information, images, videos, and categories from WooCommerce. Stores everything locally. Users can continue browsing products without internet access, and the latest updates are synchronized automatically once they’re back online.
Interactive Product Experience
Customers can easily browse products, search by category or keyword, watch demonstration videos, and explore specifications. This creates an engaging buying experience and helps sales teams explain products more effectively.
Key Benefits
- Browse product catalogs online and offline
- Automatically sync product information with the central database
- Deliver engaging product presentations with images and videos
- Quickly search products using categories and keywords
- Reduce dependency on internet connectivity
- Submit support requests even while offline
- Improve showroom experiences and customer engagement
- Help sales teams access product information anytime
Key Features
Online & Offline Access
Browse the complete product catalog even without an internet connection. The application automatically updates data whenever connectivity is restored.
Product Catalog Management
This includes descriptions, specifications, images, categories, and tags. All of this can be found in one catalog. Get all the product details in one place. Make it easier to find what you need. Keep everything organized in a catalog.
Smart Search & Filters
You can find products really fast by using keywords, categories, and tags. This makes it a lot easier to find the product. You can do this in a few seconds. The product you want will be right in front of you.
Product Videos
Play demonstration videos directly within the application, helping customers better understand product features and benefits.
Local Data Storage
Store product information securely in a local SQLite database, ensuring uninterrupted access even in offline environments.
Support Ticket Management
Create support requests while offline and automatically synchronize them with the central system when an internet connection becomes available.
Automatic Synchronization
Make sure products, media files, and support requests are always updated by running background synchronization with the WooCommerce database.
Cross-Platform Desktop Application
The application is created using Electron. Provides a consistent experience on different desktop operating systems.
Technology
| Frontend | JavaScript, Electron |
| Backend | PHP |
| Platform | WooCommerce, WordPress |
| Database | SQLite, MySQL |
| APIs | REST APIs |
| IDE | Visual Studio Code, NetBeans |
| Architecture | Online-Offline Synchronization Architecture |
Business Results
45%
Better Product Accessibility
Sales teams could access complete product catalogs anytime, even in locations without internet connectivity.
35%
Faster Product Demonstrations
Interactive product pages with videos helped sales teams explain products more effectively and reduced demonstration time.
40%
Less Dependence on Internet
Offline functionality ensured uninterrupted access to product information, allowing business operations to continue smoothly.
30%
Improved Support Response
Offline support ticket creation and automatic synchronization ensured customer requests were captured and submitted without delay.
Product Gallery
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Frequently Asked Questions
It is a cross-platform desktop application that allows businesses to showcase products, videos, and catalogs both online and offline.
The application is ideal for retailers, product distributors, showrooms, and sales representatives who need reliable access to product information.
Yes. Product information is stored locally using SQLite, allowing users to browse products even when offline.
When an internet connection becomes available, the application automatically synchronizes updated products, support tickets, and other information with the central WooCommerce database.
Yes. Each product can include demonstration videos that customers can watch directly from within the application to better understand the product features.
