Customer:
Our client is a mid-sized IT services company and has clients from various locations like the UK, Australia, Dubai, USA, and more. For some time, he was facing a shortage of resources, experts, and other fluctuations in business which eventually impacted the reputation and overall employee productivity. Also, the client serves various industries, including healthcare, e-commerce, and finance. Recently, due to more demand for software development, our client was experiencing a seasonal workload and needed staff to handle seasonal fluctuations in project demand. This created the need for a AI-Powered Staff Augmentation app to manage hiring on a larger scale, track and handle talent management in-depth.
A Challenge to Create a Outsourced Staff Augmentation App:
No project comes with zero challenges, and in the same way, this team augmentation project also had many challenges. Our client mentioned about the more workload during peak seasons, which created pressure on the existing in-house development team. Also, at that time, hiring full-time employees for short-term needs was not possible. Also, it was costly and impractical.
Due to a lack of skilled developers available on short notice, the client was facing project delays, and that was affecting the entire workflow of the company. Being a mobile app development company, we know the pressure and struggle of shortage of employees hence our client chose us for their IT staff augmentation app development.
The client's demand was to get the best experts with the use of AI-based matching. This needed a lot of research, finetuning, and digging because the AI model requires continuous improvements in handling complex skills, experience levels, project-specific requirements, and other things. Plus, the client wanted to see real-time updates of the project on the IT staff augmentation app. This needed to sync the app with project management tools like Jira and Trello and required deep API integration.
At ManekTech, we have an experienced team for Android app development and iOS app development. Our team has experience in AI development, and integration and knows how to deal with the latest tech stacks. Hence we were easily able to overcome all the challenges.
Outsourced Staff & Team Augmentation Solution Implemented By Our Team
To solve the above client’s problem and create a high-performance IT staff augmentation app, we had a meeting with the client first to understand the detailed features and functionality he wanted in the Staff Augmentation app. Based on the discussion, our designers started to prepare an app design as the client said minimalistic and functional. We implemented automated matching algorithms to find suitable candidates based on skills, availability, and project requirements. We also developed various categories in hiring models such as freelancers, dedicated experts, and contracts for short-term and long-term like hourly or monthly. We integrated payroll and project management tools into the app to make the admin job easy and handle the payments and project tracking both at the same time.
Though the app was suitable for quick searches and quick hiring. But, the client also needed a website for deeper project management, tracking, and keep record of talents for future use.
Key Features:
- Sign up: Users can create an account using their email ID or contact number on the app.
- Advanced Search Filters: Users can search by skill set, availability, location, pricing, etc.
- AI-powered Candidate Matching: We integrated AI-based candidate matching functionality, which will recommend the user's best expert based on skills, experience, and project requirements.
- Advanced Search Filters: Users can search for the desired professionals according to skillset, availability, location, pricing, etc., from the advanced search bar.
- Automated Job Posting for companies to find temporary IT talent quickly.
- Onboarding Module: Users can select the engagement model based on their project needs, such as dedicated, hourly, monthly, or freelancers.
- Project-based Team Allocation: Once the experts are hired, you can assign talent to specific tasks according to the work urgency, proficiency, and skills.
- Workload Balancing: To balance the workload equally, you can also distribute resources among the team according to the priority tasks.
- Time Tracking and Productivity Monitoring for freelancers.
- Performance Analytics and Reporting: You can check the project status for progress and manage it in a better way for quick delivery.
- Messaging and Video Calls: Users can integrate specific project management tools like Trello, Asana, etc, and can chat and have video conferences for project discussion.
- Payment Gateway: Users can pay from their desired payment option like Stripe, PayPal, bank transfers, etc.
- Invoice and Billing: Users can see invoice and payment-related information from this section according to project work.
- E-signature Support: This is for signing NDA for digital contracts and agreements.
Result of Staff Augmentation App:
Manektech is an experienced mobile app development company that has been delivering top-notch mobile app development solutions for 14 years. Being experienced in outsourcing & team augmentation services, our results were commendable. Below are the results that clients achieved through the staff augmentation app.
- The client was relieved with 30% Faster Project Delivery as we only hire the top 3% talent globally.
- Due to easy and quick access to the talent pool via the app, the client reduced overall costs by up to 40% by saving on employee training and other things.
- An employee can work flexibly and focus on their work without an overburden of work.
- The overall project quality was improved due to access to highly skilled professionals only.
Technologies and Tools:
- Frontend: React Native
- Backend: Node.js with Express.js
- Database: PostgreSQL
- Cloud Services: AWS
- AI & ML: Machine learning algorithms
- Third-Party Integrations: Jira and Trello APIs
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