Our client is a company dedicated to building a happy workplace and wanted a modern way to understand and boost employee feelings. They aimed to build a survey analytics platform to make surveys easier and continually improve things in the company. The client focused on keeping employees engaged and creating a workplace where everyone could grow and develop new ideas.
Challenge:
Our client needed help understanding the ins and outs of their workplace culture using traditional methods to collect feedback. The usual survey process took a lot of time, causing delays. They needed a more organized way to get valuable insights and make informed decisions. The client was keen on continually improving and wanted a survey management software that pointed out areas for improvement and tracked how well changes were working.
Solutions:
Our team has developed a web-based survey platform to simplify understanding organizational dynamics. It is designed so that organizations can quickly make data-centric decisions.
Key Features:
- Survey Creation: Allows administrators to design various types of surveys. Multiple options are available to create surveys, such as Multiple-choice questions, open-ended questions, rating scales, etc.
- Survey Customization: This module will allow the administrators to customize the themes and branding of the survey they create.
- Real-time Responses: Instant tracking of survey responses to provide administrators with real-time insights.
- Survey Scheduling: Schedule surveys for specific dates and times to align with organizational needs.
- Reminders and Notifications: An automatic reminder for employees to complete their pending surveys. At the same time, administrators will receive a notification upon completing the survey.
- Track Survey Responses: Keep track of the progress of the survey response rate. Know how many participants have or have not attempted the survey.
- Manage Survey: The questionnaire is categorized into six areas of focus such as i) Organization climate, ii) Organization System and Policies, iii) Organization Effectiveness, iv) Overall Employee Satisfaction, v) Effectiveness of Departments, and Vi) Organization Culture.
- Compare Survey Results: Comparing current and past survey results lets administrators know whether the improvement efforts are practical.
Results:
The web application development helped the organizations create and manage the surveys. The survey analytics platform helped the organizations get to know their employees' thoughts and can tack actions on that. By doing this, they also helped employees feel valued and recognized.
Tools and Technologies:
- Backend: PHP, Laravel
- Database: MySQL
- Tools: VS Code
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