Customer:
The government had a difficult time handling taxes and citizen services. Too much paperwork made things hard to manage. Due to a lack of efficient tax management software, it was very hectic for the government to keep everything organized. They needed an easy way to coordinate services and interact with citizens. And this is how tax Planning Software comes into the picture.
Challenge:
It was very tedious and difficult for the government to manage tax collection and citizen services efficiently. There was a lot of pen and paper work, and it was very difficult to manage everything in one place. It lacked a centralized system for coordinating government services and citizen interactions.
- Complex Tax Calculations and Management: Managing and accurately calculating various types of taxes for different individuals and entities.
- To deliver fully functional tax management software solutions, we developed a robust tax calculation engine that can handle diverse tax types and ensures accuracy in tax calculations.
- Complex User Roles and Permissions: Managing and enforcing complex user roles and permissions, including admins, agents, and users, while maintaining security.
- Our tax management software developers developed a role-based access control system to restrict access and permissions based on user roles, ensuring data security.
Solutions:
TaxTrack is software designed to collect different types of taxes from people living in a particular area. Basically, it's a tax management software solution that allows people to file complaints about problems. It makes it easier for people to pay taxes and for the government to manage the taxes received and keep track of them.
There are a total of three user roles.
- Users: The people living in the area can pay taxes, file complaints, request approval for the new business, etc.
- Agents: Agents are government employees who are allocated to different areas and niches. People will need to reach out to their area’s agent, who will help them pay taxes through TaxTrack.
- Admin User: The admin, who has access to all the users, can manage the services that the government is providing, allocate agents to the received complaints, manage the amount of taxes on different things, and more.
Result:
- Tax to EMI Conversion: Helps people convert the total Tax amount into the EMI and sends them timely notifications before the due date of the EMI.
- Third-Party Service Commission: Streamlined the handling of the third-party service commissions.
- Agent Management: Allows the admin user to manage the agents, allocating them for the particular area/services or tasks.
- Government Parking Management: Efficiently manage government parking facilities, including places and pricing.
- Diverse Tax Management: Can manage the payments and tax collections from different people.
- Service Allocation: Facilitating the allocation of agents to specific government services, enhancing citizen support.
- Manage Unauthorized Property: Can manage the stock of unauthorized property such as vehicles, lands, etc.
- Managing Services: Admin can also manage the services and allocate agents for each of the services. Such as a passport service, if any of the people residing in that area need help regarding their passports, they can contact the agent, and the agent will help them.
- Complaint Handling: Simplifying the process of receiving and assigning agents to address citizen complaints.
Results:
The implementation of TaxTrack led to significant improvements in government operations, such as Enhanced tax collection efficiency, improved citizen satisfaction through simplified tax payments, and efficient service delivery. Eventually, this Tax Management Software Services helped with easy financial data collection and streamlined processes with less manual work.
Tools and Technologies:
- Frontend: HTML, CSS, Bootstrap,Asp.net
- Backend: Asp.net MVC Web API, jQuery
- Database: SQL Server, My SQL
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